Error 1701 / Trash Internet Preferences and Internet Configurations folder

  • Operating System(s): MacOS
  • Operating System Version(s): 7.0.1, 7.1, 7.5, 7.5.1, 7.5.2, 7.5.3, 7.5.5, 7.6, 7.6.1, 8.0, 8.1, 8.1.1, 8.5, 8.5.1, 8.6, 9.0
  • Application: Microsoft Outlook Express
  • Application Version(s): 4.x

Error 1701 may be caused by corrupt Internet Preferences. Resolve the error by trashing the Internet Preferences and the Internet Configurations folder.

Error Message

Error 1701

Cause

The Internet preferences may be corrupt.

Solution

Trash the Internet Preferences and the Internet Configurations folder

How to trash the preferences
  1. Double-click the Macintosh HD icon.

  2. Double-click the System folder.

  3. Double-click the Preferences folder.

  4. Click and hold the Internet Preferences item in the folder, then drag it and release it on the trash can.

  5. Close all windows.
  6. You now need to reconfigure the Internet Control Panel. Please see Configuring the Control Panel.